Terms and conditions
Effective Date: June 20, 2025
Legal Entity: Chord Innovation Technologies Private Limited (India)
Product: Chhord – Fractional CFO & Agentic AI for Business Finance
1. Acceptance of Terms
By accessing or using the Chhord platform (the "Service"), provided by Chord Innovation Technologies Private Limited (“we”, “our”, “us”, or “Chhord”), you agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and any additional guidelines we may publish from time to time.
If you do not agree with these Terms, do not use the Service.
2. About Chhord
Chhord is an AI-powered platform designed to assist businesses with financial analysis, planning, and investor readiness. Users may upload receipts, bills, or financial documents, and Chhord’s agentic AI will extract, analyze, and respond with insights in natural language.
The Service is intended for use by individuals aged 18 and older acting in a business or professional capacity.
3. Eligibility
You represent and warrant that:
You are at least 18 years of age
You are using the Service on behalf of a business or startup
You have the authority to bind that business to these Terms
Your use of the Service complies with all applicable laws and regulations
4. Use of the Platform
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for internal business purposes.
You agree not to:
Use the platform for unlawful, fraudulent, or harmful purposes
Upload or transmit viruses, malware, or harmful data
Reverse engineer, decompile, or attempt to extract the source code
Use the Service to generate or share false, misleading, or deceptive financial statements
Use the platform to infringe upon any intellectual property rights
We reserve the right to suspend or terminate your account if we determine that you have violated any part of these Terms.
5. Account Registration
You must create an account to access most features of the Service. You are responsible for:
Maintaining the confidentiality of your login credentials
All activities occurring under your account
Immediately notifying us of any unauthorized use
We are not liable for losses arising from unauthorized access due to your failure to safeguard your credentials.
6. Billing and Payments
Some features may require a paid subscription. All billing is handled securely via third-party processors (e.g., Stripe).
Prices are listed in USD
Subscription fees are billed monthly or annually
By subscribing, you authorize us to charge your payment method
Fees are non-refundable except as required by law
Failure to pay may result in suspension or termination of access.
7. AI Limitations and No Financial Advice
Chhord uses artificial intelligence to process and interpret financial documents and provide insights based on that data.
Important: Chhord does not provide tax, legal, or investment advice. All outputs should be reviewed and validated by qualified professionals before use in financial disclosures, tax filings, or investor communications.
You understand and agree that:
AI responses are probabilistic and may contain inaccuracies
You assume full responsibility for business decisions made using Chhord’s insights
8. Data Rights and Privacy
We process your data in accordance with our Privacy Policy. By using the Service, you consent to:
The collection, processing, and storage of data (including financial documents)
Storage on secure infrastructure located primarily in India
Use of anonymized data (if opted in) to improve the AI system
You retain ownership of your uploaded documents and generated reports. We claim no ownership over your business data.
9. Intellectual Property
All rights to the platform, code, logos, AI models, and brand assets are owned by Chord Innovation Technologies Private Limited.
You may not copy, distribute, modify, or create derivative works from the platform or its components unless explicitly permitted.
10. Termination
You may terminate your account at any time by contacting support.
We may suspend or terminate access without notice if you:
Breach these Terms
Violate applicable laws
Use the platform in a harmful or abusive manner
Upon termination, your right to use the Service ends immediately, but your data may be retained as per our Privacy Policy and applicable laws.
11. International Use & Data Transfers
Chhord is operated from India. If you access the Service from the United States or other jurisdictions, you acknowledge and consent to the transfer and processing of your data in India under Indian data protection laws.
We strive to meet global privacy expectations (e.g., GDPR/CCPA-equivalent rights), but the platform is ultimately governed by Indian jurisdiction.
12. Limitation of Liability
To the fullest extent permitted by law:
Chhord shall not be liable for indirect, incidental, or consequential damages
Our total liability for any claims shall not exceed the amount paid by you in the previous 12 months
We are not liable for any losses resulting from decisions made using AI-generated insights
13. Indemnification
You agree to indemnify and hold harmless Chord Innovation Technologies Pvt. Ltd., its directors, employees, and affiliates from any claims, damages, losses, or legal fees arising from your use of the Service, your data, or your breach of these Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of India, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India.
15. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will notify you via email or in-app notice. Continued use of the Service constitutes acceptance of the revised Terms.
16. Contact Us
For questions or legal notices:
Chord Innovation Technologies Private Limited
Address: 1607/1, Sector 40B, Chandigarh, India – PIN 160036
Email: support@chhord.com
Phone: +91 79035 12756
By using Chhord, you confirm that you have read, understood, and agreed to these Terms and Conditions.
